[Terms of Service]
> The agreement between you and Amsterdam Technologies B.V.
> Who You Are Contracting With
These terms govern the software and services provided by Amsterdam Technologies B.V. (“we”, “us”). By installing an application, creating an account or placing an order, you agree to them.
Our Privacy Policy explains how we handle personal data and forms part of this agreement.
> 1. What These Terms Cover
We provide two kinds of product and one kind of service, and some clauses apply only to one:
- Desktop applications you install on your own machine — Noted, ImageSieve, VidMaker, AudioVault, WiFiSpoof, WiFi Analyzer, Bluetooth Analyzer, Timemaster and Netcap. Section 3 applies.
- Hosted applications you use through a browser — Guardian, LeadGen, SocialBot, CMS, PIM, FastServe, FastTap and Timemaster's team server. Section 4 applies.
- Consulting engagements we carry out for you — Go engineering, penetration testing, incident response, code auditing, system design, security training, risk assessment and reverse engineering. Section 5 applies.
Where a product is offered under a separate signed agreement, that agreement takes precedence over these terms.
> 2. Your Account
You are responsible for keeping your credentials secure and for what happens under your account. Tell us promptly at support@amsterdam-technologies.com if you believe it has been compromised.
You must be at least 18, or old enough to enter a contract where you live.
> 3. Desktop Applications: Licence
We grant you a non-exclusive, non-transferable licence to install and use the application on the number of devices your plan allows, for as long as your licence or subscription is valid.
What you may not do: redistribute or resell the software, remove or circumvent the licensing mechanism, or reverse-engineer it except where the law gives you that right regardless of contract.
Trials
Most desktop applications start a free trial automatically on first launch. When it expires the application stops working until a licence is activated. A trial is offered once per device.
Device activation
The application contacts our licensing server to check your licence. What it sends, and how long we keep it, is described in the Privacy Policy. Activations are tied to a device fingerprint; if you replace or substantially change a machine it may count as a new device.
Your content stays yours. These applications process your files on your own computer. We claim no rights over anything you create with them.
> 4. Hosted Applications: Service
We provide the service with reasonable skill and care. We do not promise uninterrupted availability unless a separate agreement says otherwise, and we may take the service down for maintenance.
Your data stays yours. You keep all rights in the content and data you put into a hosted application. You grant us only the permission needed to operate the service for you — to store, process, back up and display that data.
We act on your instructions
Where you put other people's personal data into one of our applications, you are the controller of that data and we process it on your behalf. On request we will enter into a data processing agreement covering that relationship; write to support@amsterdam-technologies.com. See also section 10.
Acceptable use
You may not use a hosted application to break the law, to infringe anyone's rights, to send unsolicited bulk messages, to attempt to compromise the service or another customer's data, or to process data you have no lawful basis to process.
Some of our applications automate actions on third-party platforms or contact third parties on your behalf. When you use those features you remain responsible for complying with the relevant platform's terms and with marketing and privacy law in the places you operate — including having a lawful basis for contacting anyone and honouring their objections.
Suspension
We may suspend an account that is being used in breach of these terms, or that puts the service or other customers at risk. Where it is reasonable to do so we will warn you first.
> 5. Consulting Engagements
Consulting work is agreed in a separate statement of work or engagement contract setting out scope, deliverables, fees and timing. Where it conflicts with these terms, it takes precedence.
Specialists and subcontractors
We may bring independent specialists onto an engagement. Before the engagement begins, and before any access to your systems, data or materials, they are contractually bound to the confidentiality, data protection and non-disclosure obligations that apply to us under that engagement. You contract with us throughout: we remain responsible for their work and are your single point of accountability.
Authorisation for testing
Penetration testing, reverse engineering and similar work is carried out only against systems you own or have written authorisation to test, and only within the scope and window agreed. You are responsible for obtaining that authorisation where the systems are operated by someone else — a cloud provider, a hosting company or a supplier — and for telling us of anything in scope that we must not touch.
> 6. Fees, Renewals and Cancellation
Prices are shown at checkout and are in euros unless stated otherwise. Payment is handled by Stripe or PayPal.
Subscriptions renew automatically for the same period until cancelled. You can cancel at any time; the cancellation takes effect at the end of the period you have already paid for, and we do not refund the unused remainder of a period unless the law requires it.
Right of withdrawal. If you are a consumer in the EU you normally have 14 days to withdraw from a distance contract. For digital content supplied immediately, that right ends once supply has begun with your express consent — which is what you give when you download the software or start using the service inside the withdrawal period.
Taxes. Prices exclude VAT unless stated. VAT is added where applicable.
> 7. Availability of Updates
We may change, add or remove features. Where a change materially reduces what you have paid for, and you are on a subscription, you may cancel and we will refund the unused part of the current period.
We do not guarantee that a version of a desktop application will keep working with future operating-system releases.
> 8. Warranties and Liability
The software is provided “as is” to the fullest extent the law allows. Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded — and if you are a consumer, your statutory rights are not affected.
Subject to that, our total liability arising out of or in connection with these terms is limited to the amount you paid us for the product concerned in the twelve months before the claim arose. We are not liable for lost profits, lost revenue, or loss of data that you could reasonably have avoided by keeping backups.
Our security tools — Netcap, WiFi Analyzer, Bluetooth Analyzer, Guardian, Reaper — report what they observe and can be wrong in both directions. They do not guarantee that a system is secure, and using them does not discharge any duty you have to secure your own systems. You must only use them against systems you own or are authorised to test.
> 9. Termination
You may stop using the service and close your account at any time. We may terminate for material breach that is not put right within 30 days of us asking.
On termination your licences end and access to hosted applications stops. You can ask us to return or delete your data; see the Privacy Policy for how to make that request and for the retention we are legally required to observe, such as the seven-year rule for invoices.
> 10. Data Protection
Each party will comply with applicable data protection law. Where we are a processor acting on your instructions (section 4), the data processing agreement we make available on request governs that processing, and it prevails over these terms to the extent of any conflict.
Where a specialist we engage will process personal data on your behalf (section 5), we impose the same data protection obligations on them by contract before the engagement begins, and we remain responsible for their performance.
> 11. Changes to These Terms
We may update these terms. For a material change affecting a subscription we will give reasonable notice, and if you do not accept the change you may cancel before it takes effect. Continuing to use the service after that point means you accept the new terms.
> 12. Governing Law
Dutch law applies, and the courts of Amsterdam have jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live, nor of the right to bring proceedings there.
> 13. Contact
Questions about these terms: support@amsterdam-technologies.com.
Company details are on our imprint page.